Consultancy Services for the Finalization of the ICT4com Strategy of MINICOM

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EXPRESSION OF INTEREST

CONSULTANCY SERVICES FOR THE FINALIZATION OF THE ICT4COM STRATEGY OF MINICOM

  1. Context

 Rwanda has invested in ICT infrastructure and policy reforms in order to accelerate the economic growth through increased productivity of the private sector, access new markets, and create employment opportunities. To date, the Rwandan trade and industry sector has not been able to take full advantage of opportunities presented by existing ICT infrastructure, mobile technologies, innovative software applications, and e-commerce platforms. Specifically, SMEs are still struggling to survive in the ever-growing competitive globalized virtual market place. Rwandan SMEs are challenges to effectively leverage capabilities of ICT in terms of marketing and advertising their products and services, in order to extend their markets, promote their activities, and reach new customers.

In the Smart Rwanda Mater Plan (SRMP), the trade and industry sector was identified a key area of focus which will usher the country towards the digital economy. In this regard, MINICOM in collaboration with the MITEC (Ministry of Information Technology and Communication) and RISA (Rwanda Information Society Authority) are closely working together to harmonize efforts and develop together an appropriate coordinated framework for ICT implementation in the trade and industry sectors.

  1. The programs DSSD and Eco-Emploi

The program “Digital Solutions for Sustainable Development” (DSSD) is advising Rwandan institutions on the implementation of the Smart Rwanda Master Plan (2016-2020) and its priority projects. The project aims at promoting the development of digital solutions in collaboration with sector ministries, local and international private companies, research institutions and civil society. The development of those solutions will be supported and managed by the Center for Digital Transformation (Digi-Center) as a project unit of DSSD. The Digi-Center is a hybrid model aimed at developing impact driven digital solutions, playing the role of test bed and launch pad for German and European Companies, developing the local eco-system capacities, and replicating and scaling-up digital solutions at regional and continental level. In parallel, the institutional and capacity development of MITEC, RISA and other partners will be supported through intensive capacity building, organisational development, business process optimization, and expert advice.

The program “Promotion of Economy and Employment” (Eco-Emploi) is active in three intervention areas:

  • TVET and Skills Development
  • Labour Market Interventions and
  • Private Sector Development

Women and men from different population groups can take equal part in the measures for Private Sector Development, TVET and Skills Development, and Labour Market Services that are implemented under the programme. Furthermore, the programme promotes the exchange between public and private actors, and thus between different segments of society. These approaches are conflict-mitigating in character and support crisis prevention, which is a secondary programme objective. In order to increase the significance of the impacts and to enhance efficiency, the interventions will concentrate on four to five economic sectors or branches. In these sectors or branches, all three fields of activity will implement complementary activities. These sectors are ICT (Information and Communication Technology), Creative Industry (Audio-visual sector), Wood Economy and Tourism.

  1. Context of the Assignment

The Government of Rwanda has adopted the Smart Rwanda Master Plan (SRMP) and trade and industry are key priority sectors under this plan. SRMP represents a five-year ICT strategic plan for Rwanda, which will usher the country towards a predominant information and knowledge-based economy by the year 2020. Rwanda has made substantial progress in ICT development, but this headway is heterogeneous and challenges remain. Despite the country being ranked number one in Africa in internet access and integrating to electronic payment and ranked 19th in the world for political and regulatory environment to facilitate ICT, the country’s performance is still low in areas such as business usage of ICT (70th), skills (121st), infrastructure (106th) and economic impacts of ICT (98th). Moreover, ICT remains at the early stages of development, with e-commerce and B2C services not yet present in Rwanda. In manufacturing, ICT is at the initial stage of development and is commonly applied in a scattered fashion. The use of integrated systems is limited, for example, in supply chain management, quality management and bottleneck identification. In 2011, 54% of formal-sector firms in manufacturing did not have a website and 13.1% did not use email.

In this vein, the Ministry of Trade and Industry embarked on a mission to identify areas in the trade and industry sector which exhibit considerable potential for ICT development to contribute to economic growth through boosting exports and increasing industrial development. Based on this mission, MINICOM started to develop a comprehensive ICT for COM strategy (ICT4COM) which aims at guiding the digital transformation of the trade and industry sectors and the MINICOM internal and external processes and services modernization through ICT.

  1. General Objective of Assignment

To review and finalize the development of the ICT4COM Strategy, together with its implementation framework.

  1. Tasks of the Consultant

The key tasks to this assignment are:

  1. Review of the existing ICT4COM draft
  2. Stakeholders consultations and coordination
  3. Development of the ICT4COM implementation plan
  4. Presentations to relevant forums for ICT4COM validation
  5. Final reporting and support submission process of the strategy to cabinet

As part of this finalisation, a situational analysis of ICT in the Trade and Industry sector as well as within MINICOM has to be conducted.

a)    EXTERNAL – Trade and Industry Sector:

  • Review of ICT strategies relevant for the Trade and Industry sector. The consultant is expected to make use of the following documents in their work:

i.    The Smart Rwanda Master Plan (SRMP)
ii.    Existing and approved sector sub-plans under SRMP
iii.    The Draft ICT4COM Strategy/policy prepared by MINICOM staff
iv.    The Private Sector Development Strategy (PSDS)
v.    The revised National Export Strategy (NES-II)
vi.    The Domestic Market Recapturing Strategy (DMRS)
vii.    MINICOM Five Year Strategic Plan (2016-2020)
viii.    RDB Five Year Strategic Plan (2016-2020)
ix.    E-commerce strategy drafted by UNCTAD & E-Commerce market Strategy (Current developed by GIZ)
x.    Other documents deemed relevant during the inception phase

  • Review of current ICT services, applications, and infrastructure in the trade and industry sector. The consultant is expected to fully map out all GOR services offered to the public in the trade and industry sector and assess their current level of digitization as well as major constraints (overlapping, duplication, synergies).
  • Potentials for integration and harmonization of different IT-systems shall be identified 
  • Review the role of MINICOM in the sector with regard to the “digitalization” of the sector.

b)    INTERNAL – ICT related processes within MINICOM, 
such as internal IT standards, knowledge and data management (e.g. MIS), usage of ICT services and applications are to be included in the review.
 

  1. Duration of the assignment

The mission will be conducted in the period of November to December with a total of 40 working days. The assignment in Kigali is foreseen from November 1st of 2018 till 31st December of 2018.

The final ICT4COM strategy/policy must be completed within 60 days of the signature of the contract.

  1. Deliverables

All reports should be submitted to MINICOM and GIZ in English. The following submissions are expected:

  • Brief inception report including work plan to be used as common understanding of the ToR for the duration of the contract.
  • Situational analysis including the review of strategies, current services, applications and infrastructures of ICT in the trade and industry sector and within MINICOM.
  • Technical consultations with members of the ICT4COM technical working group
  • Final ICT4COM Strategy/policy within 8 weeks of submission of the draft version, incorporating comments received by MINICOM and partner institutions as well as GIZ.
  • Final report summarizing the assignment and the results (including analysis, ICT4COM strategy).
  • Presentation of the final report of the assignment to the ICT4COM technical working group
  • Presentation (PowerPoint) at the end of the assignment for GOR representatives and GIZ: Summarizing the results and presenting the finalized ICT4COM strategy.
  1. Coordination and Supervision

The consultant will report to the DG in charge of Trade and Investment at MINICOM. The implementation of the assignment will be closely monitored together with DG of Innovation and Business Development at MITEC and the GIZ DSSD program manager. Steps and activities of the assignment will be decided together between MINICOM, MITEC and GIZ.

  1. Required qualifications and experience of the consultant

a.    Candidates must demonstrate the following requirements

  • Master’s degree or above in ICT systems, ICT infrastructure or development; further education is a strong advantage
  • More than 5 years’ experience in developing and implementing ICT systems for public institutions, or equivalent experience within a large private sector firm
  • Proven experience of working in East Africa and the political and legislative environment
  • Proven experience in developing implementation plans for large organizations’ ICT systems
  • Proven experience in analyzing and drafting ICT strategies for large public or private organizations
  • Detailed knowledge of the level of ICT development in Rwanda and the region, including key constraints for using ICT as enabling trade and private sector development
  • Strong communications skills, including the ability to communicate complex concepts to non-expert audiences, both orally and in writing
  • Ability to work independently, and to deliver complex assignments under time pressure

b.    Desired qualifications

  • Previous experience in developing sector ICT strategies in East Africa
  • Previous experience in the trade and commerce sectors in Africa
  1. Submission of offers

Interested companies should submit their applications (technical & financial) in separated envelopes. The application should include:

1) Technical proposal with Updated CVs with relevant reference.

2) Financial proposal in RWF, VAT excluded

Applications should be deposited until 31 October 2018 at 4:00 PM, at the front desk of

GIZ Office Rwanda

KN 41 St. / Nr.17, Kiyovu

P.O. Box 59, Kigali,

Rwanda

For any question, send an email to procurement-rw@giz.de

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