People and Culture (Human Resource) Coordinator – Staff Care at World Vision International Rwanda


People and Culture (Human Resource) Coordinator – Staff Care

World Vision is a child-focused Christian humanitarian organization implementing development programs in 24 Districts of Rwanda.

World Vision Rwanda seeks to hire a highly qualified, dedicated and experienced national for the position of Human Resource (People and Culture) Coordinator – Staff CareThe position will be based in the Head Office and reporting to the People & Culture and Administration Director.

Purpose of the position:

The job holder is responsible for staff spiritual nurture and staff care within World Vision Rwanda to enhance our Christian identity, create a safe workplace with healthy work-life balance, engagement and effectiveness towards the improvement of the most vulnerable children. He/she also provides People and Culture (P&C) support as a business partner to the assigned client group.

The major responsibilities include:

% Time

Major Activities

End Results Expected


Staff spiritual nurture

  • Develop and implement staff spiritual nurture programs across WV Rwanda in collaboration with the Faith and Development Specialist.
  • Develop, update and disseminate devotional materials to all staff.
  • Ensure WV Rwanda staff participation in devotions, Day of Prayer, Partnership month, prayer sessions and spiritual nurture retreats to enhance WV’s Christian Identity and how to live it out in our work.
  • Ensure new staff are oriented on our Christian Identity upon joining the ministry.
  • In collaboration with the Faith and Development Specialist, engage and liaise with Church representatives in different initiatives to promote staff spiritual nurture
  • Staff spiritual nurture strengthened
  • World Vision Christian identity emphasized in the work we do
  • Involvement of church representatives in staff spiritual nurture strengthened



Staff care and wellbeing

  • Ensure that staff care programs are included in the P&C strategy.
  • Work closely with the Security Officer to sensitize staff to abide by the set Security protocol, and implement initiatives to maintain safety at the workforce.
  • Develop and drive staff assistance programs to improve the wellbeing of staff and enhance staff engagement.
  • Partner with department heads, Cluster and Regional leadership teams to implement initiatives that support staff health and wellness.
  • Manage the medical insurance scheme in collaboration with the identified broker.
  • Analyze medical insurance reports to ensure staff health issues are addressed in a timely manner.
  • Up-date the service provider with lists of leavers and joiners.
  • Contextualize and implement peer support systems, services, and programs to enhance staff well-being.
  • Identify local resources for referring staff as appropriate

  • The P&C strategy and business plans include staff care programs
  • Workplace safety and security maintained
  • Staff wellbeing maintained to improve staff engagement


Recruitment and onboarding support

  • Provide support in developing workforce plans.
  • Provide end to end timely and quality recruitment support to the assigned client group.
  • Provide a preliminary orientation to new staff in the assigned client group
  • Effective end to end recruitment

Qualifications:  Education/Knowledge/Technical Skills and Experience

The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience or on-the-job training:

  • University Degree in Human Resources Management, Business Administration, Industrial Psychology or any other related field
  • A minimum of 5 years in human resources management in a generalist role.
  • Excellent interpersonal skills
  • Excellent communication and negotiation skills
  • Effective in written and verbal communication in English and Kinyarwanda

 Preferred Skills, Knowledge and Experience:

  • Excellent Counseling Skills (Trained Peer Supporter)
  • Excellent Mediation Skills
  • Ability to multi-task
  • Expert knowledge of local labor law
  • Ability to work under pressure
  • Team player who is detail-oriented
  • Ability to function in a cross-cultural environment.


 The salary is commensurate with qualifications and experience.

N.B: Women are highly encouraged to apply.

Should you wish to apply for this position, please go to

If this is your first time applying online via the World Vision International careers website, you will need to register an account along with your application details. This site will provide you with additional functionality, such as saved searches and email alerts. Registration requires minimal information to create your account. Further details will be collected during the application process.

All applicants must apply using our online application system, CVs received via email or standard post will NOT be considered.

In case you face any challenges in applying, please let us know on (no applications will be accepted through this email).

The closing date for submission of applications is 31st August 2019; no late applications will be accepted.

As a child-focused organization, World Vision is committed to the protection of children and does not employ staff whose background is not suitable for working with children. All employment is conditional upon successful completion of all applicable background checks, including criminal record checks